Scalable Technology
Owner
A powerful 360º solution to manage work Complete control of your in-house field staff and vendors Keep track of every service order and set priorities Get the right metrics to enhance your operations
Portals
Clients
-Dedicated portal for clients
-Real-time access to information about operations
-Submit tasks directly in the portal, no more phone calls or endless emails
Vendor
-Self registration for vendors
-Direct access to task information
-Real-time reports tool
-The best way to improve communication
Mobile
Technician
-Checklists for field staff
-Multiplatform mobile app
-Status updates from mobile app, including photos and videos
-Follow in real-time ongoing work as is being done by field staff and vendors
-Geo localization tool
End User
-Self registration for vendors
-Direct access to task information
-Real-time reports tool
-The best way to improve communication
Call Center
Highlights
IVR Solution (AWS Connect)
Omnichannel routing (integrated voice and chat)
- Tailored contact flows.
- Unlimited numbers, agents, calls.
- Performance & Scalability, SLA 99.99999%
- Automation with AWS Lambda
- Encryption using AWS KMS
- Role-driven access available
- Metrics and reporting.
- Easily scale to meet unpredictable demand
How does it Work?
Designed from the ground up to be omnichannel, we use Amazon Connect to provide a seamless experience across voice and chat for your customers and agents. This includes one set of tools for skills-based routing, task management, powerful real-time and historical analytics, and intuitive management tools, which means Amazon Connect simplifies contact center operations, improves agent efficiency, and lowers costs. We can set up a contact center in a day or more that can scale to support millions of customers from the office or as a virtual contact center.
IoT Infrastructure
-A whole new set of Internet-connected sensors is available for you
-Automatic reports trigger alerts for vendors and field staff
-We help you to solve it, often, before your client even knows about it
Monitor readings from multiple sensors real-time
Home
School
Hospital
Cloud System Sensors Available
Sensors List
Accelerometer
An accelerometer is a sensor that measures the acceleration forces. An accelerometer can be used to detect the orientation of a device or even vibrations. The sensor has been used in phones to detect the orientation of the device. The sensor has also been applied in earthquake detection due to its ability to detect vibrations.
Temperature Sensor
Temperature is the most common measurement. It measures how cold or warm an object or the space is. Temperature sensors are used in HVAC systems, medical devices and other control and monitoring devices. Temperature sensors exist in various designs including thermometers, infrared, semiconductors, temperature coefficient resistors and thermocouples. Choosing a temperature sensor depends on the intended application and desired level of accuracy.
IR Sensors / Motion Detectors
An IR Sensor emits infrared radiation to detect heat or motion within its surroundings. This sensor is mostly used in real time objects detection, industrial temperature control, automatic doors and to measure distance between objects. The various types of IR sensors include IR temperature sensors, IR speed sensors and ultrasonic sensors. These sensors are normally linked to a monitoring system or an alarm system. Whenever motion is detected, a signal is sent to a cloud-based monitoring and/or triggers an alarm.
Gas Sensor
A gas sensor is used to detect the presence or concentration of gases in the atmosphere. There are different types of gas sensors depending on the sensing element used to make the sensor. The type of sensing element determines the type of gas that the sensor is able to detect. The various gases that can be detected using gas sensors include methane, butane, LPG, Smoke, alcohol, ethanol, CNG gas,hydrogen, CO2, Ozone, Ammonia, Natural gas and Carbon Monoxide. Gas sensors are mostly used in industries or households to detect concentration of toxic gases. They can also be used to detect the quality of air or emergency incidents like gas leaks.
Proximity Sensor
A proximity sensor is used to detect the presence of objects. Proximity sensors are mostly used in industries to detect presence of objects along a manufacturing line. However, they also find application in phones, cars for parking assist among other numerous applications. Proximity sensors exist in various technologies and shapes. The sensors can be capacitive, hall effect, photocell, inductive or Infrared, and are sensitive to specific targets (for example, an inductive sensor may respond to metallic objects).
Smoke Sensor
A smoke detector is used to detect the presence of smoke in an enclosed space. A smoke detector is coupled to alarms which get triggered when smoke is detected. Smoke sensors can either be photoelectric or ionization sensors. A photoelectric sensor has the ability to detect fires that do not produce a lot of flame and smoke. On the other hand, ionization sensors only detect fires that produce huge flames and a lot of smoke.
Humidity Sensor
Humidity refers to the moisture content in the atmosphere. A humidity sensor is mostly used in conjunction with a temperature sensor. Actually, the two sensors are mostly produced in a single module. Most humidity sensors measure relative humidity. Relative humidity is the ratio of moisture content with respect to the highest recorded value of moisture at a given temperature. Moisture content measurements are mostly used by HVAC systems to control the quality of air in a room.
Barometric Pressure sensor
A barometric pressure sensor measures the atmospheric pressure. The sensor basically responds to changes in the weight of atmospheric air pressing against it. This sensor is mostly used in weather stations to predict weather. The sensor can also be used to detect vertical motion or changes in altitude.
Cloud System Sensors Available
Automated Residential Maintenance
Powerful, efficient, cost-reducer
Pineapple Maintenance
Call Center dispatches specific jobs that need human assistance. Everything else is auto-dispatched / closed / billed.